RAPIDCHECK DIAGNOSTICS
PRIVACY POLICY
Effective Date: 05/05/2026
RapidCheck Diagnostics ("RapidCheck Diagnostics," "RCBA Training Institute," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, schedule appointments, purchase products or services, enroll in training programs, communicate with us, or otherwise interact with RapidCheck Diagnostics.
This Privacy Policy applies to all users worldwide unless superseded by applicable local law.
1. INFORMATION WE COLLECT
Depending on the services you request, we may collect:
Personal Information
Full name
Date of birth
Mailing address
Email address
Telephone number
Government-issued identification (when required)
Employer information
Emergency contact information
Healthcare & Testing Information
When applicable and permitted by law, we may collect:
Appointment details
Specimen collection information
Test orders
Laboratory results received from laboratory partners
Medical history you voluntarily provide
Occupational health information
DOT and Non-DOT testing documentation
Business Information
Company name
Billing information
Tax information (if applicable)
Compliance records
Training enrollment information
Payment Information
Payments are processed by secure third-party payment providers. We do not intentionally store complete payment card information on our servers.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and analytics information
2. HOW WE USE YOUR INFORMATION
We may use your information to:
Schedule appointments
Deliver products and services
Process payments
Verify identity
Coordinate laboratory services
Administer training programs
Issue certificates of completion
Respond to customer inquiries
Improve customer service
Comply with legal obligations
Prevent fraud
Maintain business records
Send appointment reminders
Provide customer support
Improve website functionality
Conduct internal quality assurance
Where permitted by law, we may also send educational updates, newsletters, promotional offers, or information about new services. You may opt out of marketing communications at any time.
3. HEALTH INFORMATION
Certain services may involve the collection or handling of health-related information.
Where applicable, RapidCheck Diagnostics complies with federal and state privacy laws governing protected health information (PHI), including the Health Insurance Portability and Accountability Act (HIPAA). Not every service offered by RapidCheck Diagnostics is subject to HIPAA, but we apply appropriate privacy safeguards to health information we maintain.
4. INFORMATION SHARING
We do not sell your personal information.
We may disclose your information only as necessary to:
Accredited laboratories
Healthcare providers involved in your requested services
Employers or designated representatives when authorized by law or with your consent
Government agencies when legally required
Insurance companies (when applicable)
Payment processors
Technology service providers
Shipping providers
Legal authorities pursuant to lawful requests
Professional advisors such as attorneys or accountants
All third-party providers are expected to maintain appropriate confidentiality and security practices.
5. INTERNATIONAL USERS
If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
You are responsible for ensuring your use of our services complies with your local laws.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no system can guarantee absolute security, and transmission of information over the internet is at your own risk.
7. DATA RETENTION
We retain personal information only for as long as necessary to:
Provide requested services
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements
Maintain business records
Retention periods may vary depending on applicable laws and the nature of the records.
8. COOKIES & ANALYTICS
Our website may use:
Cookies
Web beacons
Analytics tools
Session tracking
Performance monitoring technologies
These tools help us improve website functionality, understand visitor behavior, and enhance user experience. You may adjust your browser settings to manage cookies, although some website features may not function properly if cookies are disabled.
9. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
Access certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where legally permissible
Withdraw consent for certain processing activities
Opt out of marketing communications
Request information about how your data is used
Certain information may be retained where required by law or for legitimate business purposes.
10. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 13 unless specifically authorized by a parent, legal guardian, or applicable law. We do not knowingly collect personal information from children in violation of applicable law.
11. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
12. CHANGES TO THIS POLICY
RapidCheck Diagnostics may update this Privacy Policy from time to time. Updates become effective upon posting the revised version with a new effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
13. CONTACT US
If you have questions regarding this Privacy Policy or your personal information, please contact:
RapidCheck Diagnostics
North Carolina, USA
Email: info@rapidcheckdiagnostics.com
Website: www.rapidcheckdiagnostics.com
ACKNOWLEDGMENT
By using our website, purchasing products, enrolling in training, scheduling services, or otherwise interacting with RapidCheck Diagnostics, you acknowledge that you have read, understood, and agree to this Privacy Policy.